Contact us
Have a question about an order, a digital manual, a download, or your Manual-Hub account?
We're here to help.
Get in touch
For support, please contact us using the details below.
Email: support@manual-hub.store
When contacting us about an order, please include your order number where possible. This helps us locate your purchase and resolve your enquiry more quickly.
Order and Download Support
If you're having a problem with a download, please tell us:
- Your order number
- The manual or product you purchased
- What problem you're experiencing
- The device or browser you're using, if relevant
If a download has failed or the file cannot be opened, please contact us before purchasing the product again. We'll investigate the issue and help resolve the problem.
Refunds
If you need to request a refund, please include your order number and the reason for your request.
Please note that digital products that have already been successfully downloaded may not normally be eligible for a refund where the request is based solely on a change of mind or no longer requiring the product.
For full details, please see our Terms and Conditions.
Account Support
If you are having problems accessing your Manual-Hub account, including login or password issues, contact us using the email address above.
Never send us your password or payment-card details by email.
Business enquiries
For general business enquiries, partnerships, copyright enquiries, or other matters relating to Manual-Hub, please contact us using the same email address.
We aim to respond to enquiries as soon as reasonably possible.
Manual-Hub.Store
Email: support@manual-hub.store